Description

Introduction

We are seeking a Site Reliability Engineer (SRE) Manager who is excited to make significant contributions to our IBM CISO Platform team. The Site Reliability Engineering (SRE) Manager will lead a high‑performing SRE team. We value innovative thinkers, strong leaders, and people passionate about continuous improvement in a dynamic security environment. You will drive team execution, partner with cross-functional teams and ensure that IBM's internal security platforms maintain world-class performance, resilience and compliance.

Your role and responsibilities

As a Software Developer: Generalist, you will design, develop, test, and deliver offerings using leading-edge and/or proven technologies. You will work in an Agile, collaborative environment to understand stakeholder requirements and contribute to the development of innovative software solutions.

Your primary responsibilities will include:

• Develop Component-Level Solutions: Design, code, and test innovative component-level software solutions, ensuring that the implemented solutions are unit tested and ready to be integrated into their product.

• Contribute to CI/CD Pipeline: Contribute to the automated CI/CD pipeline that takes code through various quality stages, ensuring seamless integration and delivery.

• Debug Customer-Reported Problems: Design, develop, and unit test code fixes for customer-reported problems, collaborating with stakeholders to resolve issues efficiently.

• Deliver Offerings: Deliver high-quality offerings using leading-edge and/or proven technologies, meeting stakeholder requirements and expectations.

• Collaborate in Agile Environment: Work collaboratively in an Agile environment to understand stakeholder requirements, aligning solutions with business needs and goals.

Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs.

Required education

Bachelor's Degree

Required technical and professional expertise

- Proven experience managing or leading engineering, SRE, DevOps, or operations teams.

- Oversee implementation and automation of operational processes, infrastructure, monitoring, incident response and runbooks.

- Own end-to-end service reliability, including SLI/SLOs, capacity planning, performance optimization and operational health.

- Ensure platforms meet IBM CISO and enterprise security standards, regulatory requirements and risk policies.

- Communicate strategy, risks, operational status and metrics to leadership and stakeholders.

- Influence technology roadmaps and operational readiness for new internal solutions.

- Strong background in delivering reliable, highly available services.

- Deep understanding of security, compliance, and risk management frameworks.

- Demonstrated success driving automation of infrastructure, monitoring, and operational tasks.

- Lead, develop, and mentor a team of Site Reliability Engineers; provide coaching, career development, and performance management.

- Foster a high-performing engineering culture centered around accountability, innovation, and continuous improvement.

- Align team objectives with the strategic direction of the IBM CISO organization and broader Enterprise & Technology Services.

- Plan staffing, manage workload distribution, and ensure on-call readiness and 24/7 service support coverage.

- Excellent written and verbal communication skills with ability to influence and drive alignment across teams.

- Ability to balance support of current systems while leading modernization and future-state design.

- Experience with Release/Change Management processes.

- Ability to handle critical issues outside of business hours.

Preferred technical and professional experience

- Experience with Kubernetes, OpenShift, or similar container orchestration platforms.

- Experience building or operating Cloud-native environments (AWS, Azure, GCP, IBM Cloud), Hybrid Cloud and on-prem infrastructure environments.

- Familiarity with observability tools.

- Understanding of networking fundamentals and modern networking architectures.

- Knowledge of Infrastructure as Code (Terraform, Ansible, etc.).

- Exposure to Agile methodologies (Jira, Kanban, Scrum, etc.).

- Working knowledge or scripting/programming languages (e.g., Python, etc.).

- Professional Cloud and/or Security certifications (AWS, CISSP, etc.).

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Site Reliability Engineering (SRE) Manager

Date posted

29-Apr-2026

Job ID

110957

City / Township / Village

RESEARCH TRIANGLE PARK, Austin

State / Province

Texas, North Carolina

Country

United States

Work arrangement

Onsite

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

131,000.00

Projected Maximum Salary per year

245,000.00

Position type

Professional

Travel required

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

No



erp5z7ybl