Description
Program Operations Manager
Salary: $80,000 - $100,000
Location: Remote (anywhere in the US but must be available core hours of 10am-2pm ET)
Reports to: Chief of Staff
About State Alignment Lab
The State Alignment Lab (SAL) is dedicated to nurturing stronger state movements and collaborations that have the relationships, trust, and systems in place to build power for reproductive health, rights, and justice. SAL provides technical assistance and backbone support for collaborations and convenings, and connects state groups to valuable resources, expertise, and leadership support through the State Repro Hub.
SAL supports state organizations to thrive by working to:
Connect state partners with colleagues, experts, and resources to ensure states have access to the best our field has to offer.
Make it easier for state partners to collaborate by providing hands-on support, tools, and expertise.
Convene advocates to create opportunities for shared learning and coordination within and across states.
Together, these efforts strengthen state-based reproductive health, rights, and justice movements regardless of geography or environment. The State Alignment Lab is a fiscally-sponsored project of NEO Philanthropy. Find out more about SAL and our Repro Hub here.
The Opportunity
SAL is hiring a full-time, remote team member to increase internal capacity and support by implementing and strengthening our core programs. The Program Operations Manager will have the chance to collaboratively establish new systems and ways of working that allow SAL to respond to the needs of state reproductive health, rights, and justice partners. The Program Operations Manager reports to the Chief of Staff, and will work across the small but growing team to support cross team programming and administrative tasks with efficiency and creativity.
The Program Operations Manager will bring significant experience successfully creating the conditions for teams to effectively collaborate to better fulfill their missions and achieve their organizational goals. This role will build capacity for our team, strengthen the internal workings of the organization and in turn create more opportunities for SAL to work with state partners in various capacities.
Who You Are
You are the one people call when they don’t know who else to reach out to, and you answer the call with care and comfort. You love making people feel supported, looking for new ways to support and organize people and processes and ensuring they have the best and most up to date information and tools to move mission driven work forward. You have a commitment to the values and organizations of the reproductive rights, health and justice movements and extensive knowledge and understanding of both project management tools and best practices for remote workplaces. You are a problem solver, and have keen attention to detail but you don’t get bogged down in the challenges for too long- you start from a place of ‘yes we can figure that out’ and know how to take the next step forward. You know that process is program; meaning that the way we work and our operational processes, and time and resource allocation demonstrates our values. You center relationships and hold space for different perspectives, ensuring that the voices of those closest to the issue are heard and valued in our work and workplaces. This person is the backbone for SAL! They support the team so the team can better support partners and movement groups.
A Week in the Life of SAL's Program Operations Manager
Scheduling and joining team calls and documenting next steps so our team can show up reliably, and with consistency for our partners
Joining the partnerships team on a coalition call to listen for logistics challenges, share how to best communicate across their organizations, and collect information to help set up their email listserv
Vetting user requests through our security screen for our State Repro Hub, ensuring the website is a safe and trusted place for movement colleagues
Managing invoice submissions to our fiscal sponsor, ensuring compliance, that full details are included, and owning internal communication to reduce the administrative burden on our external partners
Meeting with the Directors to brainstorm about what new materials we need to design and order for upcoming conference season and then making and executing a plan to get everything in on time
Creating and implementing an expense tracking workflow so you’re able to support the senior team in submitting their receipts and expense reports on time
Strategically analyzing the Executive Director’s calendar to check for overlapping appointments, prep the team for upcoming calls, and ensuring they have links and agendas for each event
Track and flag activities on Asana (project management platform) to support the team with project management and deadlines
Establish and implement best practices in supporting virtual workplace culture in an intentional and impactful way, including meeting design, strategic information sharing, and communication norms
Requirements
What Experience and Expertise You Bring
At least three (3) years of experience supporting logistics and operations of a mission driven organization interfacing with multiple team members and navigating various timelines and tasks with grace and rigor
Expertise and comfort navigating multiple reporting lines and various managerial styles
Demonstrated experience in getting projects across the finish line with accountability and in a timely manner
At least one (1) year of experience within a reproductive health, rights or justice organization and/or familiarity with social justice spaces
A commitment to equitable, inclusive and flexible workplace culture and structure in alignment with values
Experience bringing together groups, supporting diverse perspectives and voices effectively, and documenting next steps
Excellence in tracking and managing expenses, invoices and contracts
Ability to connect the details of a process and logistics with the bigger picture goals of an organization and movement
Ability and willingness to travel approximately 5-7 times a year, to team meetings, key conferences, and to lead or support in-person convenings.
Core Competencies for all SAL Staff
Deep commitment to and enthusiasm for a collaborative, equitable, and effective reproductive health, rights, and justice movement led by state advocates.
Familiarity and comfort with reproductive health, rights, and justice values and those of fellow movement partners.
Builder with the ability to succeed in a start-up environment and help develop structures; someone who can both dream big and bring that dream into reality.
Resourceful problem solver who is skilled at utilizing any type of information system.
Experience working remotely and building remote teams.
Willingness to pitch in as needed; SAL is a small nonprofit and everyone contributes to necessary administrative work.
