Description

About the Role

The City of Bend is recruiting for one (1) full-time, regular Parking Services Manager. This position is responsible for leading and overseeing the City's parking programs, policies, and operations across downtown and district-based parking areas. This position is FLSA exempt (overtime ineligible) and non-represented. The Parking Services Manager plays a key role in supporting the City's transportation and mobility goals by managing parking systems that promote economic vitality, access, and livability.

Located within the Transportation & Mobility Department, the Parking Services Manager is responsible for the strategic planning, administration, and continuous improvement of parking services, including paid parking programs, parking districts, on-street and off-street parking assets, vendor contracts, and customer-focused services. This role balances regulatory compliance, financial stewardship, and community expectation while supporting multimodal transportation outcomes.

The ideal candidate will bring experience managing complex, public-facing programs, comfort working within regulatory framework, and the ability to collaborate with internal partners, downtown stakeholders, and the community.

What You'll Do

The Parking Services Manger is responsible for leading and administering the City's parking services program and associated districts. Key responsibilities include:

• Plan, organize, and manage all aspects of the City’s parking services program, including on-street parking, parking structures, surface lots, permit programs, and parking technology systems.
• Administer parking districts, including coordinating district operations, supporting rate-setting efforts, tracking district revenues and expenditures, and ensuring alignment with adopted policies and ordinances.
• Develop, implement, and maintain policies, procedures, and operational practices related to parking enforcement, permits, and customer service.
• Manage contracts and vendor relationships related to parking operations, enforcement services, equipment, and technology.
• Prepare, administer, and monitor program and district budgets; track revenues and expenditures; and ensure fiscal accountability for parking-related funds.
• Provide leadership and supervision to staff and/or contractors, including work planning, performance management, training, and professional development.
• Analyze parking utilization, trends, and performance data to inform operational decisions, program improvements, and long-range planning efforts.
• Collaborate with Transportation & Mobility, Economic Development, Community Development, Police, Finance, and other City departments on parking, access, and mobility-related initiatives.
• Represent the City in meetings with community groups, downtown and district stakeholders, advisory bodies, and partner agencies regarding parking programs and district operations.
• Ensure compliance with applicable laws, regulations, ordinances, contracts, and City policies related to parking and revenue management.

Ideal Candidate:

The ideal candidate is a collaborative, service-oriented leader with experience managing complex operational programs in a public-sector or similarly regulated environment. They bring strong organizational, financial, and communication skills and are able to balance competing interests while maintaining a focus on equitable, effective service delivery.

The successful candidate will demonstrate:

• Experience managing parking programs, transportation or mobility services, public operations, or similar programs.
  Knowledge of parking districts, public parking finance, and the operational considerations affecting downtown, mixed-use, and residential areas.
• Strong financial and analytical skills, including budget development, revenue tracking, and program evaluation.
  Proven leadership and supervisory experience, including the ability to guide teams, manage performance, and foster collaboration.
• Effective communication and interpersonal skills, with the ability to work productively with business owners, residents, vendors, and internal partners.
• A commitment to customer service, equity, and continuous improvement in public services.

Requirements

Any combination of education and experience that provides the required knowledge, skills, and abilities is qualifying. A typical pathway includes:

• An Associate’s Degree or equivalent combination of education and experience; and
• Four (4) to five (5) years of progressively responsible experience in parking management, transportation, public administration, or a related field; and
• Two (2) to three (3) years of managerial or supervisory experience.
  Experience working for a public agency is preferred.

What to Know Before Applying:

Application Timeline

This recruitment has a priority consideration date. Applications received by April 24, 2026, at 12:00 p.m. (noon) Pacific Time will receive first consideration. This recruitment will remain open until the positions are filled and may close at any time after the priority consideration date without additional notice.

Application Requirements
To be considered, applicants must submit a complete online application through NeoGov. Required attachments include:

• Resume
• Cover letter

Incomplete applications or missing required attachments may result in disqualification.