Description

Briardale Greens - one of the most popular public golf courses in the Cleveland market - is seeking a General Manager to lead its operations. Owned by the City of Euclid and operated by Troon, Briardale hosts over 40,000 golfers annually and is a popular home for golf leagues, outings and golfers of all skill levels. Briardale boasts a busy driving range, as well as the Sticks Pub & Grill which offers a traditional menu and a variety of beverage options. Briardale Greens is planning a full bunker renovation in the coming year, which will further enhance course conditions and playability at the facility. Successful candidates will possess a growth mindset, exceptional service & communication skills, and the ability to manage significant capital projects.

Key Responsibilities:

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility's physical assets and each individual facility.
• Coordinates marketing programs to promote the facility's services to potential customers.
• Ensures the highest standards for food and beverage service on property.
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but is not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Regular and reliable attendance.

Minimum Qualifications:

• Bachelor's degree (BA) from four-year college or university; and five years experience and/or training in a private club as a GM or Assistant GM; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)

Other Qualifications:

• Must have the ability to communicate effectively, verbally and written is key to the overall success of the position.
• Must be a CMAA member, PGA member or both is preferred
• Knowledge of Microsoft Office applications.