Description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Passionate about coding? Love problem solving? Come apply your development skills to improve the operations, reliability, and performance across NF Technology - IDS BSA. You will be partnering with data engineers and NFT SREs in support of NF Data Operations. Leverage AI tools to help close observability gaps within codebases across IDS.

Technical skills:

• Data Engineering: Hands on experience with Database Platforms like Oracle, Snowflake and Postgres. Knowledge of UAC, DPA, SQL tuning opportunities. Experience with ETL development tools like Informatica and/or Python. Knowledge of CI/CD Pipelines, Kubernetes, and modern techniques like streaming is a plus.
• Observability: Strong knowledge of observability and alerting tools like New Relic and Splunk, build monitoring dashboards and partner with engineers to work on self-healing opportunities. Partner with S&I DBAs and SREs to enable meaningful database alerting. Partner with NF Data Flow monitoring to ensure proper alerts are in place to avoid human detected incidents.
• Performance Optimization : Experience with tuning and optimization of applications including SQL performance, ETL performance and Cloud native platform optimizations.
• Security & Compliance: Understanding of best practices and compliance requirements.
• Incident Management: Knowledge of incident management and on-call practices, support data operations on incident calls, participate in RCAs, and help to close resulting PTASKs.
• Critical thinking: Critical thinking and problem-solving skills, especially under pressure or during incidents.
• Outcome driven: Ability to formulate innovative ideas and execute them to achieve outcomes.
• Collaboration: Excellent collaboration skills to work effectively with cross-functional teams.
• Continuous improvement: Proven track record of driving continuous improvements with a focus on operational resiliency.

Nice to Have:

• Nationwide Financial or similar experience is a plus.
• Certificates like AWS Certified DevOps Engineer, AWS Certified Developer, Certified Kubernetes Application Developer are a plus.

This role will work a hybrid schedule coming into the Columbus, Ohio office 2 days per week. Current remote associates will also be considered.

Job Description Summary
If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

The Site Reliability Engineer (SRE) works across teams to build and operate highly reliable systems while minimizing restrictions on release velocity. You’ll take a broad view and respond strategically to problems with a focus on reliability and member experience. As an SRE, you’ll spend at least 50% of your time developing software to improve observability and reliability.

You’ll help Nationwide protect our members by ensuring the availability and performance of our critical systems and by ensuring our product teams achieve and maintain high standards of quality and efficiency. With your understanding and work across value streams, from user-facing applications to underlying platforms, you’ll partner with numerous development and infrastructure teams to solve challenging problems with impact across Nationwide

Job Description

Key Responsibilities:

• Uses automation as a primary tool, monitoringthe user experience, respondsto moderate production incidents,conducts postmortemsand acts to prevent recurrence of known problems.
  
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
  
• Diagnosesavailability, latency and performance issues; makingimprovements in code and configuration to achieve service level objectives efficiently at scalewith minimal human intervention.
  
• Works with leaders to influenceandguideproduct teamstoimplement SRE principles and practices.
  
• Creates and executes tools to automatetoiland improve the reliability of Nationwide’s systems.
  
• Supports Nationwide services in production as part of a24x7 on-call rotation.
  
• Works with architects & engineers to “designreliability in” to new and existing systems.
  
• Works to ensure reliable interactions between Nationwide systems and Software as a Service (SaaS) providers through engineering and relationship management.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to AVP, Director, Technology Engineering Manager/Technology Product Manager.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems or a related field is preferred.

License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, Scripting and Development Languages, Delivery Methods, Security).

Experience: Six years or more of technology experiencewith system management, most complex system design and using multiple technologies within one or more domains. Proven experience with CI/CD, infrastructure as code and other modern IT practices, with at least five years of experiencebuildingand operating complex distributed systems. Experience modifying codeand configurationsto improve availability, latency and performancewith a systematic problem-solving approach coupled with effective communication skills and a sense of drive.

Knowledge, Abilities and Skills: Strong communication and negotiation skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Vendor management skills preferred Insurance/financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Vice President and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not Eligible)

Working Conditions: Normal office environment. Non-standard or extended work may be required based on project needs. Some travel may be required.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here .

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Consultant, Site Reliability Engineer : $118,000.00-$222,000.00

The expected starting salary range for Consultant, Site Reliability Engineer : $118,000.00 - $178,000.00
Requisition #: 097788

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