Description

Position Overview     **Part-Time Position - 20 Hours per week**

The Clinical Education Specialist provides clinical expertise and leadership to design, develop, and deliver educational programs that advance case management practice across the organization. Partnering with internal teams, conference committees, and external stakeholders, this role creates high-quality learning experiences across conferences, webinars, publications, and digital platforms that align with national industry standards and evidence-based best practices. Supporting the full education and project lifecycle, this position drives successful execution, measurable learner impact, and alignment with organizational goals. 

Key Responsibilities

Conference & Educational Program Development

      Lead clinical oversight of high-quality educational programming for Chapter, National, International and Leadership Conferences 

      Guide and support Chapter Planning Committees in annual conference content development 

      Identify, secure, and coordinate keynote, general session, and closing session speakers for National, International and Leadership conferences 

      Oversee clinical accuracy and relevance of webinar and virtual education content 

      Develop and refine conference themes, learning objectives, and program structure 

Content Strategy, Publications & Marketing Review 

      Provide clinical review and editorial guidance for publications and digital content, including white papers, podcasts, website content, and educational materials

      Review marketing and promotional materials to ensure clinical accuracy, relevance, and audience alignment 

      Ensure consistency of clinical messaging across all internal and external communications and campaigns 

Committee & Stakeholder Collaboration

      Serve as clinical resource for case management practice trends and emerging healthcare topics 

      Support national, international and leadership conference planning committees, focus groups, and ad hoc workgroups 

      Provide clinical consultation across departments and client-facing educational initiatives 

Data, Evaluation & Compliance

      Analyze conference and program evaluation data to identify trends, gaps, and improvement opportunities 

      Compile and interpret learner feedback, speaker performance metrics, and content effectiveness data 

      Ensure continuing education (CE) submissions meet accreditation standards in collaboration with CE staff 

      Review and approve CFP (Call for Proposals) submissions, including scoring and selection input 

      Support CE accreditation applications and compliance documentation 

Strategic & Organizational Support

      Act as clinical SME across departments for program development and strategic initiatives 

      Support full conference lifecycle activities including program proofing (bios, abstracts, learning objectives) 

      Contribute to keynote and closing session development with expanded oversight responsibilities 

      Provide ad hoc clinical review for external and partner programs (e.g., IONL) 

      Ensure alignment of education initiatives with organizational priorities and strategic goals 

Requirements

Education & Experience

      Registered Nurse (RN) or Licensed Social Worker required; master’s degree required

      Minimum of 5 years of clinical case management experience required 

      Experience as a case management educator strongly preferred 

      Demonstrated experience in customer/member service and issue resolution 

      Experience with CRM systems (e.g., Salesforce) and data tools (e.g., Microsoft Excel) 

      Strong project management and organizational skills with ability to manage multiple priorities 

      Proven ability to build relationships and collaborate across teams and stakeholders 

      Strong presentation, facilitation, and written communication skills 

      Adaptable, self-directed, and comfortable working in evolving environments 

Skills & Competencies

      Communication & Critical Thinking

      Ability to analyze and interpret professional literature, standards, and industry guidance 

      Strong public speaking skills with experience presenting to committees, clients, and teams 

      Skilled in problem-solving in complex, semi-structured environments 

      Ability to interpret and apply written, visual, and diagram-based instructions 

      Technical Skills

      Proficient in Microsoft Word, Excel, and Outlook 

      Comfortable working with data tracking, reporting, and CRM platforms 

Travel Requirements

      Approximately 10–15% annual travel required 

      Occasional weekend travel for conferences and events 

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CGi is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit and business needs.