Description

Introduction

At IBM Finance & Operations, we are the backbone of IBM's transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You'll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your role and responsibilities

The Business Systems Administrator is responsible for the daily operational health and administrative integrity of our Workday ecosystem. This role focuses on ensuring that system configurations, business processes, and data entry remain accurate, efficient, and compliant with global standards.

You will exercise sound judgment to resolve moderately complex technical issues within Workday and impacted applications while following standardized procedures for routine maintenance. As a key administrative partner, you will collaborate with HR, Finance, and IT stakeholders to troubleshoot data discrepancies and maintain the "open" and collaborative culture that defines Red Hat. This position requires a high degree of discretion, as you will regularly handle sensitive associate information in accordance with Red Hat policies and global privacy laws.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Module Proficiency: Foundational knowledge of Workday HCM is required. Familiarity with additional modules such as Recruiting, Compensation, Benefits, or Payroll is highly preferred
• Data Management Tools: Hands-on experience with Enterprise Interface Builder (EIB) for mass data uploads and updates
• Reporting: Proficiency in Workday Report Writer, including the creation of custom reports, dashboards, and the use of Calculated Fields to extract actionable insights.
• Testing Protocols: Experience executing User Acceptance Testing (UAT) and regression testing during Workday's bi-annual feature releases.
• Ticketing & Project Management: Experience using ServiceNow to track system issues and manage administrative tasks
• Collaboration Suite: Proficiency in Google Workspace (Sheets, Docs, Slides) for data visualization and documentation, and Slack for real-time stakeholder communication
• Data Privacy: A solid understanding of global data privacy regulations, including GDPR, and their application within an HRIS environment.
• Root Cause Analysis: Ability to look beyond a system error to identify underlying data discrepancies or configuration gaps.
• Process Optimization: A "continuous improvement" mindset—always looking for ways to automate manual administrative tasks or simplify complex workflows.
• Technical Writing: Skill in creating clear, jargon-free documentation, job aids, and training materials for end-users.
• Autonomy & Initiative: Proactive approach to work with the ability to move projects forward with minimal instruction, while knowing when to escalate issues to senior team members.

Preferred technical and professional experience

• Workday Pro Certification in HCM
• Familiarity with ServiceNow

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM's financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

- Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being

- Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs

- Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law

- Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals

- Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Business System Administrator - Workday

Date posted

15-Apr-2026

Job ID

108287

City / Township / Village

POUGHKEEPSIE, RESEARCH TRIANGLE PARK, Armonk, DURHAM, Raleigh, Houston, Austin

State / Province

Texas, New York, North Carolina

Country

United States

Work arrangement

Hybrid

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

82,000.00

Projected Maximum Salary per year

141,000.00

Position type

Entry Level

Travel required

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

No



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