A Telecommunicator works under the general supervision of the Communications Shift Supervisor and is responsible for answering 9-1-1 telephone lines, dispatching public safety personnel and equipment, and recording and relaying sensitive information that may involve life and death situations. Receives emergency and non-emergency calls including enhanced 9-1-1, TDD, text, and administrative and private line telephone calls. Communicates effectively with citizens and the agencies' personnel ...
The Assistant Manager is responsible for daily operational oversight of the 911 Communications Services Division. Under the direction of the Division Manager, the Assistant Manager exercises significant discretion and performs a broad range of duties involving the operation of the Division. As an employee of the 911 Communications Services Division, the Assistant Manager shall obey all policies, procedures, rules, and regulations of the 911 Communications Services Division
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