Description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Manager, New Stores, is responsible for leading a team of Project Leads and Coordinators in the planning and execution of store fixture installation projects to support new store openings.

This role leads the coordination of planning and execution activities with multiple cross-functional business partners, fixture and installation vendors, and store leadership teams to ensure all fixture installation projects are executed on time, on budget, with high quality and high level of service to Stores. This role also leads the ongoing management of all installation vendors, sourcing and training of new vendors, and approvals of capital and expense budgets and monthly project financial forecasts.

They are responsible for driving results through strong communication, planning, organization, prioritization, analysis and judgment, cross-functional collaboration, vendor management, and developing high performance teams.

The base salary range for this role is $96,700 - $146,050. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Is responsible for leading a team of Project Leads and Coordinators and ensuring all project planning, fixture installation, fixture permitting, vendor management, and store communication activities are completed in time on all store fixture installations and capital projects with minimal errors and go-backs, and on budget

• Ensures all project planning tools, reporting, and schedules are executed as planned, issues are identified and fixed early, and processes are designed to minimize shortages, go-backs, and provide high level of customer service to Stores

• Responsible for coordinating with multiple vendors, cross-functional business partners (including Store Planning and Design, Construction, Property Development, Loss Prevention, IT, and Janitorial Services), and Store Leadership teams (i.e., Store Managers, District Managers and Zone Directors) to ensure the timely and accurate execution of all fixture installations and capital projects

• Manages all aspects of the project bid process by choosing vendors for bidding, qualifying each bid, analyzing pricing, and awarding contracts

• Leads the development of annual store capital budgets, approves monthly forecasts, and secures funding as needed for unanticipated projects and fixture needs; works with Finance to provide ad-hoc analysis on project spend as required

• Travels to stores to oversee quality and delivery of fixtures, installation, and overall project execution

• Acts as main point of contact for the Field on all fixture installation projects, and provides ongoing statuses on project planning and execution

• Responsible for the ongoing development, engagement, and performance management of Project Leads and Coordinators

• Leads the sourcing and training of all installation vendors; works with Strategic sourcing to drive RFPs and develop contracts and SOWs; manages the ongoing performance of installation vendors and makes recommendations on whether to keep or terminate vendor relationships based on performance

• Signs off on communication and communication plans to Stores during all fixture installations projects

• Supports leadership in the development and execution of team strategy and priorities

COMPETENCIES:

• Building Effective Teams

• Ensures Accountability & Execution

• Developing Talent

• Manages Conflict

• Collaboration

• Business Acumen

• Leading by Example

• Plans, Aligns & Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Minimum 5+ years of leadership and project management experience, preferably in a retail setting

• Four-year college degree in business or related field

• Strong leadership and communication skills

• Strong project management and problem-solving skills required

• Ability to successfully influence and drive results through cross-functional partnerships

• Strong customer focus. Anticipates customer needs and takes action to meet them; continually searches for ways to increase customer satisfaction and improve processes

• Strong knowledge of store operations, fixtures, and installation processes

• Strong experience with developing budgets, monthly forecasts, reporting, and SOX compliance

• Strong vendor management and negotiation skills

• Experience with construction sites and working with contractors and vendors

• Advanced proficiency in Word, Excel and Power Point

• Able to travel as required

PHYSICAL REQUIREMENTS/ADA:
Job requires ability to work in an office environment, primarily on a computer, and the ability to work in a store environment.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance.
Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.
May also require occasional driving and/or traveling overnight for business functions or site visits.
Vision requirements: Ability to see information in print and/or electronically.
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:
Supervisor, Project Lead, Project Coordinator

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.