Description

Introduction

This is projected to be a 9-month project to work on with a specific client. There is the potential to place on other transitions in the future after this project ends. This role will be responsible to travel to client sites and document accounting processes and understand the work. Next you will need to train another IBM team to take the work. This is called "Knowledge Capture" (KC) and "Knowledge Transfer" (KT) in our Transition process.

Your role and responsibilities

This role will be responsible to travel to client sites and document accounting processes to understand the work. Next you will need to train another IBM team to take the work. This is called "Knowledge Capture" (KC) and "Knowledge Transfer" (KT) in our Transition process.

Key Responsibilities:

• Understand client's accounting and FP&A business model and processes.
• Support process blueprinting, fit-gap analysis, and development of AS-IS and TO-BE documentation.
• Create detailed process and training materials, including Desktop Procedures (DTPs).
• Utilize Blueworks Live (training available) for process mapping and Cobee (training provided) for DTP development.
• Conduct KT sessions with SMEs and document key process nuances.
• Complete Trainer Accreditation and deliver Knowledge Cascade training to offshore teams.

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

We are seeking a Knowledge Transfer/Knowledge Capture (KT/KC) Specialist with strong accounting and transition experience to support the transfer of a client finance and accounting processes to another IBM team. The role focuses on process understanding, documentation, and training delivery.

Qualifications:

• Strong accounting knowledge and delivery experience.
• Experience in process transition and KT/KC activities.
• Familiarity with process mapping tools (Blueworks Live preferred).
• Excellent documentation and communication skills.

Training Provided:

• Blueworks Live virtual training (1.5 hrs).
• Cobee tool training.
• Trainer Accreditation.

Preferred technical and professional experience

• Strong accounting knowledge and delivery experience.
• Experience in process transition and KT/KC activities.
• Familiarity with process mapping tools (Blueworks Live preferred).
• Excellent documentation and communication skills.

ABOUT BUSINESS UNIT

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Process Delivery Specialist

Date posted

31-Dec-2025

Job ID

84221

City / Township / Village

RESEARCH TRIANGLE PARK

State / Province

North Carolina

Country

United States

Work arrangement

Hybrid

Area of work

Enterprise Operations

Employment type

Supplemental 2 (Fixed Term - Long)

Contract type

Fixed Term - Long Term

Projected Minimum Salary per year

60,000.00

Projected Maximum Salary per year

90,000.00

Position type

Entry Level

Travel required

Up to 100% or 5 days a week (home on weekends - based on project requirements)

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

No



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