Description

Pharmacy Technician – Specialty Pharmacy (First Health Specialty Pharmacy)

Location: New York

Employment: Full-Time

First Health Specialty Pharmacy is expanding and seeking a high-level, experienced Pharmacy Technician to join our specialty division. We focus on high-touch, high-care patient models, complex therapies, and concierge-level service for both prescribers and patients.

What We’re Looking For

A motivated, reliable Pharmacy Technician who:

       Has experience working in a specialty pharmacy (required)

       Is a self-starter with strong initiative

       Thrives in a team-driven, fast-paced environment

       Demonstrates leadership qualities and takes ownership of responsibilities

       Can handle high-touch, high-acuity patient care workflows

       Has experience with prior authorizations, benefits investigations, REMS programs, and specialty medication workflows

       Is comfortable with cold-chain processes, high-cost therapies, and patient support programs

       Is detail-oriented and committed to compliance, accuracy, and exceptional care

Responsibilities

       Support all aspects of specialty dispensing operations

       Assist with patient onboarding, education, refill coordination, and adherence tracking

       Manage prior authorizations, insurance verifications, and specialty benefits

       Coordinate with prescribers, case managers, and patient support programs

       Maintain DSCSA, ACHC, and other compliance standards

       Participate in performance improvement initiatives

       Provide exceptional customer service and empathy-driven patient care

Requirements

       2+ years specialty pharmacy experience strongly preferred

       Knowledge of high-cost, limited-distribution, biologics, and injectable therapies

       Excellent communication, accuracy, and workflow management

       Ability to manage sensitive patient needs with professionalism and compassion

Why Join Us?

       Competitive compensation

       Growth opportunities within a rapidly expanding organization

       Work directly with leadership in a boutique, high-performance specialty environment

       Make a meaningful impact on patient outcomes and prescriber relationships

Requirements

Qualifications

  Minimum two (2) years of experience working in a pharmacy setting REQUIRED

  Strong knowledge and hands-on experience with:

  Medication ordering and inventory management

  Prescription entry and pharmacy software systems

  Insurance claim processing and basic insurance troubleshooting

  Preferred experience with drug importation or self-importation processes (documentation, vendor contact, compliance steps, etc.)

  High school diploma or equivalent

  Excellent communication and customer service skills

  Ability to multitask in a busy environment

  Strong attention to detail and accuracy

  Professional, reliable, and organized