Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.

To coordinate the administrative aspects of providing dental care to patients in the School's comprehensive care clinic modules. The incumbent functions as a liaison among patients, students, faculty, staff and clinic leadership in a customer-focused, quality-conscious work environment. Responsibilities included, but are not limited to, assisting patients, scheduling patient appointments, chart auditing, managing a large volume of phone calls, taking patient payments and assisting student dentists in meeting the requirements and educational objectives of their clinical training.

This position is primarily sedentary; mobility is needed to respond to patient and students needs. No significant lifting or carrying.