Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Grand Hyatt DFW, located inside Dallas Fort Worth Airport Terminal D, is steps from TSA checkpoints and offers direct access to all terminals. Our luxury hotel rooms and suites offer amazing runway views. Plus, our guests get to enjoy on-site dining and craft cocktails at Grand Met restaurant and bar. Full-service meeting or event spaces are the perfect setting for their next upscale business meeting. Our hotel is proud to be recognized among the best in the industry:
• 2025 AAA | 4-Diamond Award
• 2025 TripAdvisor | Traveler's Choice
• 2025 U.S. News & World Report | Gold Badge - Best Hotels
• 2024 #1 in Customer Service | Grand Hyatt Hotels - Americas
• 2024 Fortune 100 | Best Companies to Work For

The Assistant Overnight Manager / Manager-on-Duty (MOD) oversees all overnight hotel operations, ensuring exceptional guest service, operational efficiency, and adherence to Hyatt brand standards. This role represents hotel management during overnight hours, providing leadership, direction, and support across all departments to ensure a seamless guest and colleague experience.

Grand Hyatt DFW is seeking an exceptional Director of Restaurants & Bars to lead our multi-outlet Food & Beverage operations. This role oversees our high-volume restaurant, lounge, and in-room dining concepts-ensuring a refined, contemporary dining experience aligned with the Grand Hyatt brand.

Key Responsibilities

Strategic Leadership
• Set the vision and long-term strategy for multiple F&B venues.
• Partner with outlet leaders to meet service, financial, and operational goals.
• Ensure each outlet reflects Grand Hyatt's sophisticated and worldly brand essence.

Operational Excellence
• Drive consistent, elevated guest experiences across all dining touchpoints.
• Uphold rigorous standards in cleanliness, safety, and brand compliance.
• Improve workflows, labor planning, and systems to enhance performance.

Team Development
• Lead, coach, and mentor outlet managers and supervisors.
• Build a culture of accountability, engagement, and high performance.
• Be a visible, hands-on leader on the floor-especially during peak periods.

Guest Experience
• Anticipate guest needs and deliver thoughtful, personalized service.
• Elevate service rituals and luxury touchpoints to enhance satisfaction.
• Address guest concerns with empathy, professionalism, and poise.

Innovation & Concept Evolution
• Collaborate with culinary and marketing partners on menu evolution and campaigns.
• Stay ahead of dining, mixology, and service trends to keep offerings fresh.
• Drive creative programming that elevates brand positioning and revenue.

Financial & Business Acumen
• Lead P&L management, budgeting, forecasting, and performance analysis.
• Use analytics to identify trends, refine pricing, and optimize margins.
• Maintain strong cost controls, effective labor strategies, and inventory discipline.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• 5+ years of progressive Food & Beverage leadership with multi-outlet oversight
• Experience in a high-volume luxury hotel or resort environment
• Demonstrated success managing complex operations including restaurants and in-room dining
• Strong financial acumen and knowledge of labor management and brand standards
• Bachelor's degree in Hospitality Management or equivalent experience preferred
• Dynamic communicator with executive presence and cross-functional influence
• Composed, confident leader who thrives under pressure
• Hands-on manager who leads by example and builds strong relationships
• Collaborative partner to culinary, rooms, and events teams
• Deep understanding of luxury service expectations and experiential dining trends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.