Description

Develop the design and delivery of engaging client experiences focused on emerging technology, service, and business model solutions. Design and deliver on a CX strategy by collaborating with designers, facilitators, researchers, technologists, market leaders and the wider firm, to capture requirements and design unique experiences for KPMG clients. Collaborate with industry and practice leadership to catch the signals of change related to business disruption, from an outside-in perspective. Create a clear articulation of the Ignition experience, including its key principles and elements that differentiate it within KPMG and in the market. Provide an excellent command of Design Thinking methods that will help establish the client experience vision and support the development of Ignition team members. Apply Design Thinking to develop unique points of view and solve complex business challenges for the firm and clients. Establish the infrastructure for the experience design capability, including Ignition's knowledge management infrastructure and a training framework to support the team's core competencies. Design and facilitate quality, engaging Ignition client experiences for C-suite audiences leveraging design thinking methods. Engage with subject matter experts and collaborate to bring the right points of view and insights into a session. Partner with sector and functional KPMG leadership to build a pipeline of business and relationship opportunities that help grow the firm and adequately position capabilities in a meaningful way.

WORK SCHEDULE: 40 hours per week, M-F (9:00 a.m. - 5:00 p.m.)

JOB REQUIREMENTS:

Must have a Bachelor's degree or foreign equivalent in Marketing, Business Administration, Business Analytics, Management, Statistics, or a related field, and 7 years of related work experience. In lieu of a Bachelor's degree, employer will accept an additional 2 years of related work experience.

Of the required experience, must have 7 years of experience with the following: Working in a professional services environment; Summarizing and presenting market-related information to and for leadership-level executives; Business development; Project management; Design strategy and methods, including user-centered, service, behavioral, and experience design (XD); Working within a matrixed partnership environment; Leading design thinking sessions; Conducting research through a design thinking process; Preparing reports for senior stakeholders; Supporting external clients; Conveying business relevance and concepts to C-level executives; Leveraging design thinking methods; and Developing design-thinking based solutions that help internal and external stakeholders solve business issues through workshops.

Telecommuting may be permitted within commutable distance from the office location, depending on business need.

TRAVEL REQUIREMENT:

Travel to various locations throughout the US required up to 25%.

Travel to various international locations required up to 5%.

Employer will accept any suitable combination of education, training, or experience.

QUALIFIED APPLICANTS:

Apply online at https://www.kpmguscareers.com/job-search and type requisition number 132993 in the keyword search box for Experienced Professionals. Should you have any difficulty in applying for this position through our website, please contact us-hrscatsadmin@kpmg.com for assistance in the application process.

Must have legal right to work in U.S. if offered employment.

Comprehensive compensation & benefits offered.

KPMG is an EOE/disability/veteran and maintains a drug-free workplace.

No phone calls or agencies.

SALARY : $122,824 - $207,100 per year

KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

© 202 6 KPMG LLP, a Delawarelimited liability partnership and a member firm of the KPMG global organizationof independent member firms affiliated with KPMG International Limited, aprivate English company limited by guarantee.



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