Description

Introduction

Imagine working for a company with the world's most respected sales force and one of the world's most historical brands. At IBM, we are working with businesses from all over the globe to solve some of the world's biggest problems, using Cloud, AI, DevOps, Analytics, Mobile, Blockchain, API integration, Cloud infrastructure, PaaS, SaaS, IoT solutions and more. And we're looking for talented & energetic sales professionals to join us in our Digital Sales Center in Austin , TX. In your role as a Sales Digital Technical Specialist supporting Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners.

You understand the client's business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients. You'll need to have cloud-native thinking, technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level. Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory.

Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co- creators always willing to help and be helped as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

NOTE: This role is based in Austin, TX IBM in-office Four (4) days per week (MON to THU) and Friday Remote Work.

• Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners
• Collaborate closely with account managers, solutions sales specialists, and inside sales associates to define, design, and detail the technical aspects and feasibility of proposed solutions
• Drive sales process continuation and excellence.
• Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution
• Understand Red Hat's points of view, the competition in the market, and know how to position Red Hat's unique value proposition
• Lead solutions enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience
• Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets
• Driving client satisfaction such that clients become promoters of the IBM solutions
• Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape
• Share knowledge with your team members to allow them to learn from your work
• Willing to obtain new annual certifications on Red Hat and/or similar technologies.

Required education

Associate's Degree/College Diploma

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Experience in pre-sales, sales engineering or technology consulting
• Ability to interpret and articulate customer business and technical needs
• Understanding of enterprise solutions and diverse infrastructure architectures
• Proven knowledge of UNIX, windows or Linux based systems, preferably in Red Hat platform offerings (Red Hat Enterprise Linux (RHEL), OpenShift and Ansible.
• Experience with configuration management and running demos on Red Hat Platform or other related/ similar technologies.
• Sales Oriented Process and Customer Direct Pre-Sales experience.
• Strong written and verbal English communication skills are required.
• At least 2 certifications in Red Hat or similar technologies.
• 2-3 years of experience in a technical presales or support role focused on Platform-as-a-Service (PaaS) Infrastructure-as-a-Service (IaaS) and/or on-premise related technologies.

Preferred technical and professional experience

N/A

ABOUT BUSINESS UNIT

IBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company's Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients' growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

This position is eligible for participation in an IBM Sales Incentive plan. Actual incentive opportunity will be based on performance and the eligible Target Incentive, as addressed in the applicable plan, all of which is subject to change. The compensation range listed for this position is the IBM Reference Salary that is used when you are not actively participating in a sales plan. Your actual base pay plus incentive opportunity will be determined by the Incentive Plan assigned to you.

Job Title

Digital Technical Specialist

Date posted

12-Nov-2025

Job ID

73757

City / Township / Village

Austin

State / Province

Texas

Country

United States

Work arrangement

Onsite

Area of work

Sales

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

79,000.00

Projected Maximum Salary per year

137,000.00

Position type

Professional

Travel required

No Travel

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?

Yes



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