Academic Advisor & Coach (Academic Counselor)

Academic Advisor & Coach (Academic Counselor)

Department: Academic Advising, Coaching and Transfer

Location: Wellesley Hills

MassBayfosters educational excellence and academic success to prepare students forlocal and global citizenship, to promote their personal growth, to meetcritical workforce demands of communities, and to contribute to the region'seconomic development.

Massachusetts Bay Community College isserved by a cadre of employees of varied backgrounds and experiences. We invite all individuals to consider joiningour community.

Locatedin Greater Boston, MassBay is a comprehensive, open-access community college,offering associate degrees and certificate programs on three campuses inWellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant educational community, and have adesire and ability to serve a population of students with various needs andbackgrounds. The Academic Advisor and Coach will advise and counsel students todevelop academic plans of study, to select curriculum, and course sequencingaccording to College and department policies. They will design and offeradvising and transfer services, perform administrative tasks and participate inprograms associated with department activities. They will also be a resource tothe college community about advising services.

Key Responsibilities and Duties:

• Provide students assistance with planning to meet educational goals through advising, technology, career services, retention and transfer services;
  
  
• Provide students with the foundation to become increasingly capable of making informed academic, transfer, and career decisions;
  
  
• Develop educational plans and monitor progress for various student groups and individual caseload of advisees;
  
  
• Maintain knowledge of the curricula for MassBay degrees, certificate, courses and relevant transfer;
  
  
• Maintain knowledge and currency with MassBay policies and procedures for admissions, enrollment, and completion of a program of study;
  
  
• Evaluate and interpret placement test scores and transfer credit;
  
  
• Assist students in planning appropriate courses for the student's academic program;
  
  
• Assist students with adding and / or withdrawing from courses;
  
  
• Assist students in obtaining developmental / tutorial assistance;
  
  
• Provide drop-in students assistance with academic planning during peak enrollment periods and throughout the academic year and summer terms;
  
  
• Engage in departmental systems and policy review with a critical lens toward equity, accessibility, inclusion, and universal design;
  
  
• Refine and deliver an advising practice that is culturally responsive and reflective of inclusive perspectives;
  
  
• Engage in conversations with colleagues and students and offer best practices within the Academic Advising profession as it relates to equity and inclusion;
  
  
• Inter-Office Collaboration: Work closely with staff from the Academic Achievement Center, IT, Financial Aid, Enrollment Center, Admissions, Student Engagement, and Student Development, as well as faculty and Academic Deans, and assist students in navigating and utilizing appropriate resources at the college;
  
  
• Represent the department or the division for campus, college and community activities; Orientation + New Student Assistance: • Participate in new student orientation activities and provide comprehensive advising to first-year students;
  
  
• Assess skills, interests, and aptitude; identify realistic career goals and identify appropriate major of study;
  
  
• Provide students with information about educational options, admission to selective programs, major and course selection, graduation requirements, transfer to baccalaureate degree programs, and college policies and procedures; Departmental Support;
  
  
• Assist in reviewing and developing College and departmental policy and effects on student success;
  
  
• Perform degree audits, course substitutions, and waivers;
  
  
• Utilize PeopleSoft programs to review student records;
  
  
• Utilize EAB Navigate, recording accurate notes and documents to student files;
  
  
• Assist in the development of advising workshops for faculty and staff;
  
  
• Participate in Academic Advising, Coaching, and Transfer staff meetings, Academic Divisional and MassBay/SUCCESS Initiative staff meetings;
  
  
• Perform other related responsibilities as assigned, ie, front desk coverage, answering phones, and scheduling appointments;
  
  
• Advise the Director / Assistant Director regarding student / program issues;
  
  
• Perform other related responsibilities as assigned, in accordance with the collective bargaining agreement; Requires some evening and weekend hours during peak enrollment periods;
  
  
• Other duties as assigned.

This list is not to be considered all-inclusive. Asupervisor may assign other duties as required to meet the needs and foster themission of the College.

All employees of MassBay are expected to work collegiallyand collaboratively within a community that values and celebrates the varietyof student experience.

Minimum Qualifications:

• Master's Degree in Education, Psychology, Sociology or other closely related field. Three years of experience and/or training involving college academic advisement, admissions, career development, or an equivalent combination of education, training and experience.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action;
  
  
• Experience working in a community college or similar environment;
  
  
• Demonstrates commitment to working with students in need;
  
  
• Demonstrates ability to serve large number of students and work in a fast-paced environment;
  
  
• Demonstrates ability to work effectively with English language learners, adult learners, and students who need support to enroll in college-level coursework;
  
  
• Bi-lingual in Spanish, Portuguese, and/or Haitian-Creole.

Additional Information:

Salary Range: $70,929 - $79,319, in accordance with one's educationand experience as dictated by the collective bargaining agreement classification compensation structure.

As a Massachusetts State Employee, you are offered an outstandingsuite of benefits adding value to your salary.

• Array of choices for health insurance plans to meet individual/ family needs
  
  
• Affordable Dental Insurance and vision discount program
  
  
• 12 paid State/ Federal holidays
  
  
• Generous sick, vacation, and personal time
  
  
• Flexible Spending Plans to reduce your taxable income
  
  
• Low-cost basic and optional life insurance
  
  
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
  
  
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
  
  
• Tuition Benefits for employees and dependents at state colleges and universities
  
  
• Free Employee Assistance Program (EAP)
  
  
• Eligibility towards Public Service Loan Forgiveness (PSLF)
  
  
• Free gym and parking on campus

Need moreinfo: https://www.massbay.edu/employment/benefits

Position Type: MCCC-Professional

MCCC Union Title, and Grade: Academic Counselor, Grade 5

Deadline: November 8th, 2025, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Hiring is subject to state appropriation funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.